Branddocs

Uses Cases

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Branddocs VideoID by SightCall equips your business in all situations where you want to provide better customer service via video support and video identification. The most common uses are:
Online video identification
Online video identification
Remote support
Remote support
Online shopping
Online shopping
Returns management
Returns management
Incident management
Incident management
Gestión de Partes (aseguradoras)
Party management (insurers)
Telemedicine
Telemedicine
Customer service
Customer service
Remote technical assistance
Remote technical assistance

Uses Cases

Video Recruiting
Video Recruiting
Video interviews and recruiting has become more and more popular as enterprises and small businesses try to make the hiring process more efficient. [...]
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Video Coferncing Escalation
Video Coferncing Escalation
Employees tend to get involved in email conversations that halt productivity and slow work pace. Coworkers caught in email conversations can easily initiate a multi-party [...]
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Clinic Release
Clinic Release
With changes in the regulatory handling of premature release of patients from hospitals and the subsequent readmission of the patient [...]
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Hospice Care
Hospice Care
Retirement homes are equipped with telemedicine video to enable primary care physician/specialist and family members virtual visits with elderly patients. Additional consultations [...]
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Elderly Care
Elderly Care
Las residencias de ancianos están equipadas con tecnología de vídeo conferencia para la aplicación de medicina a distancia (telemedicina) y permiten a los médicos de cabecera o especialistas [...]
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Nurse Practicioner Coaching
Nurse Practicioner Coaching
Providers are able to provide centralized advisory services for specific categories of healthcare. Examples include neonatal care, postnatal new parent coaching, exercise and training motivation. [...]
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Live Video Technical App
Live Video Technical App
Add a video customer support button to your app and give your customers an Amazon Mayday-like experience and communicate and troubleshoot with them right on their device. Customer service agents [...]
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Telepsychiatry Group Session
Telepsychiatry Group Session
Psychiatrists are able to conduct patient appointments using video calling without requiring the patient or group to travel to the psychiatrist’s office. In special circumstances Telemedicine allows [...]
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Field Service
Field Service
When in the field, service reps use the back camera on smartphones or tablets to contact experts located at headquarters to get help on troubleshooting devices and equipment while out on the job, eliminating the need [...]
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Pre Sale Customer Support
Pre Sale Customer Support
Online retail shopping assistant and concierge services using video calls increase brand loyalty and sales. When a customer is looking to get advice on an outfit or an accessory for her/his outfit or when an agent [...]
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Video Conferencing
Video Conferencing
Financial agents such as bankers and certified financial planners use video to deliver personalized service and consultation on financing planning, answering client questions and investment portfolio options. [...]
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Enterprise Social Platform
Enterprise Social Platform
One way the enterprise is boosting engagement and collaboration is by implementing social platforms such as Chatter and Yammer. Within the enterprise, employees collaborate and engage with each other [...]
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Equipment Manufacturer
Equipment Manufacturer
Equipment manufacturer sales-product troubleshooting allows customers to use video to show a customer service agent issues with a specific item and configuration before sending or returning the product. [...]
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Telepsychiatry Individual Session
Telepsychiatry Individual Session
Psychiatrists are able to conduct patient appointments using video calling without requiring the patient or group to travel to the psychiatrist’s office. In special circumstances Telemedicine [...]
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